Accessibility
Last reviewed: April 17, 2026
Commitment
MESO is designed to be usable by everyone, including people who navigate with screen readers, keyboard-only input, or browser high-contrast modes.
We treat accessibility as part of how the site is built, not a feature added at the end.
Standards we meet
MESO conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG 2.2 is published by the World Wide Web Consortium Web Accessibility Initiative and is the current consensus standard for web accessibility.
How we test
Our team reviews MESO against WCAG 2.2 AA throughout the build process. We test with the following assistive technologies and browser features:
- VoiceOver on macOS and iOS
- NVDA on Windows
- Keyboard-only navigation across every interactive control
- Browser high-contrast and forced-colors modes
- Reduced-motion preferences for every transition and animation
We run axe-core automated scans before every release and resolve findings before the release ships.
Third-party audits
MESO has engaged TPGi to conduct a third-party accessibility audit against WCAG 2.2 at Level AA. Our first audit window is being scheduled with TPGi for later in 2026. Results will be summarized here after completion, and the audit will run on an annual cadence afterward.
Contact
If you use assistive technology, run into a barrier on the MESO site, or would like to request content in an alternative format, email us at accessibility@meso-usa.com.
We respond to accessibility contact requests within three business days.
Help us improve
If you encounter an accessibility issue, please tell us:
- The page URL where you noticed the issue
- The browser and version you were using
- The assistive technology (if any) you were using
- A short description of what happened and what you expected
Every report is reviewed by a person, not an automated system.
Known limitations
We are honest about where we are still improving:
- The video player on our media page is a third-party embed. Native player controls follow the embedded provider’s accessibility, which we do not directly control. Our wrapper preserves the provider’s native controls and keyboard focus order.
- Some editorial motion on the home page uses scroll-driven animation. On browsers set to “reduce motion”, the animated element renders in its final resting state with no motion applied.
If you run into any other issue not described above, we want to know about it. Please use the contact details above.
Why we do not use accessibility overlays
MESO does not use an accessibility overlay widget (products sometimes marketed as “accessibility plugins” or “AI accessibility tools”). The US Department of Justice’s March 2022 web accessibility guidance explicitly states that overlays are not a substitute for an accessible website, and overlay vendors themselves have been the subject of accessibility lawsuits.
We chose to build accessibility into the site directly. If you see a product that claims to make any website accessible by adding a script, it does not.
Last reviewed
This statement was last reviewed on April 17, 2026. We review it at least annually and after every substantial change to the site.